What to do when your iriver player is defective

Please sent your defective iriver player to our new service center:

iTech, Am Kronberger Hang 3, 65824 Schwalbach a. Ts. in Germany and not to send to AP Deutschland in Steinbach!

1. Read the Warranty Information
   -> Verify that your player is in warranty (warranty period is 12 months)
2. Read the Return Procedures and Conditions
   -> Learn how to return the defective player to iriver
3. Request a RMA Number
   -> Fill-in the RMA request page and send it to iriver Iriver Service by iTech (Am Kronberger Hang 3, 65824 Schwalbach a. Ts.).
   -> Wait for the confirmation and further instructions